What are the contents of a stream export?


#1

Hi,

I have recorded a stream and exported it to Amazon S3. The stream has interactions (it is not empty). However, when I look for the results of the export in my Amazon S3 bucket I only see an xml file within the logs\history folder that has some configuration info, but nothing ro do with the data that I am expecting, e.g. interactions, facebook, demographics,…and the other fields that the stream is supposed to be recording. Any idea why this is?

Regards


#2

Actually I checked again two or three hours later and the stream had been exported. So, the question now would be: does it always take that long for files to be downloaded? I thought this would have been immediate.


#3

Exports are not immediate. They do take some time, depending on the size of the recording. Please see our Recordings FAQ for more details.