The user account does not have permissions to change to the specified directory. Respose code: 550


#1

Right now, I can create task but I cannot get any data …

I created a data destination which links to my ftp server. “Test Connection” returns ok.
I have no problem accessing/downloading/uploading/changing directory using gftp.
However, datasift keeps giving me the 550 error with the following message:
The user account does not have permissions to change to the specified directory. Respose code: 550

Did anyone experience this before?
Many thanks!


#2

You will need to ensure that the (S)FTP user you have used in your Data Destination has read/write access in this particular directory on your server. This issue is caused by incorrect permissions on the (S)FTP server side.