Google + managed source Authentication failed


#1

Hi

we are using two managed source for google plus to get public Activity but for one managed source stop receiving data after every one month and we need to sign in again to the managed source to receive data again .
please How to solve this issue and is this token expired for that managed source


#2

Are you able to share the ID of your Managed Source with us for further investigation? If you’d prefer to share it privately, feel free to create a support ticket at support.datasift.com


#3

Hi Jason

Our Managed source id is b3d4dbb4e42845118b7dd8257199a4fd

#4

Unfortunately we’ve found nothing wrong with this source. Can you please clarify what you mean when you say you need to sign in to the managed source again before you can receive data?