Facebook.author.id does not return any messages


#1

We have created the following filter to track General Motors Facebook posts (facebook.com/generalmotors):

facebook.author.id == “102279051960”

We got the id through the facebook graph api. (https://developers.facebook.com/tools/explorer/?method=GET&path=102279051960)

We can see posts on Facebook, but they are not coming in through Datasift.

Is our filter correct? What can we do?

Thanks.


#2

That CSDL is correct, and should match interactions created by that author. We use the Facebook Open Graph API to access public Facebook posts. Unlike Twitter, which has a robust Firehose delivery model, the data returned via Facebook’s Open Graph API isn't guaranteed by Facebook to return all public posts. To ensure reliable delivery of interactions created on a Facebook Page, we would recommend looking at using our new Facebook Pages Managed Source.