AWS S3 Access Key Error

#1

In using the developer console (Push API) to validate configuration for a subscription, I continually receive the following error:

{
“error”: “Bad request,Amazon does not recognise the access key that was supplied”
}

I have checked that all AWS S3 details entered into the console are correct; even creating a new AWS access and secret key for this test.

AWS side looks correct with bucket and directory names all set.

Appreciate in advance any help with this.

#2

Hi Daniel,

This error typically occurs when there are non-alphanumeric characters in the Access Key or Secret Key. We have a known bug where this can cause the validation to fail - we're hoping to fix this in the future but no ETA currently. Can you confirm if your keys have any non-alphanumeric characters? If so, try re-generating the keys and try again. 

Regards,
Victor

#3

Hi Victor,

Thanks for your reply.

After finally generating an access and secret key consisting of alphanumeric characters only, I still receive the same error message.

Think I’ll experiment with the AWS DynamoDB route.

Regards,
Daniel.

#4

Hi Daniel,

If you would like to re-visit S3 as an endpoint, you can open a Support ticket either by going to support.datasift.com or by emailing support@datasift.com and we can take a look into your specific settings.

Regards,
Victor